Frequently Asked Questions
In the context of COGBEE, basic and advanced skills are pre-configured skills for which you can create online assessments instantly. If you want to test the candidates for any of these skills, you don’t have to create your questionnaire.
Remote Proctoring is our AI driven intelligence that prevents cheating by the candidate during online text assessments, coding assessments or on-on-demand video interviews. Since these assessments are not monitored by any human being, online proctoring is essential to ensure the veracity of all these assessments and to ensure the evaluation is legitimate.
Position Management is the ability for recruiters to manage different job positions and the hiring steps involved for those positions pertaining to the organization they are hiring for. Since job positions are different for different organizations, the flexibility to customize these positions and the corresponding evaluation and interviewing steps is one of the most important attributes of an online assessment and interviewing platform.
Yes we have user based access control. COGBEE is built to be enterprise ready and as such has the option to assign features and modules depending on each recruiter’s requirement. The super admin can control the access level for each recruiter within the organization.
We do not encourage customization in COGBEE. However, we will consider the changes if it is worth doing it and is beneficial to all our customers.
Yes, we do have a free trial version which let’s you try out the product with some feature and data restrictions.
If you want to activate a free trial, please call us at or send us an email at
Our storage server consists of Ultra high speed SSDs with redundancy configuration. In addition to this, we have an automatic data backup and recovery process which takes daily backup and keeps your data safe.
Be rest assured that your data is safe and secured with our multi-layered security architecture. Both data in transit and data at rest are encrypted. Our data centre is also protected with firewalls.
You will be given 1 week of time to download your data before we delete it.
No, but we will be GDPR compliant very soon.
We have both monthly and annual billing options.
At present the renewal process is manual. Very soon, we will have an automated renewal process which will facilitate our customers to renew or customize their package themselves.
Yes, this is going to be the same process as buying a new subscription. If the account is activated within 1 week of cancellation, all the users, and other data will not be deleted and can be found in the same account.
Yes, we provide on-boarding training. Other than that, we have product videos available for feature specific training.
We have a dedicated support team. The typical response time is 2 hours.